The Real Cost of Disorganized Growth

Your growth shouldn’t come at the cost of operational chaos

21b Consulting helps you scale with confidence, ensuring consistency & compliance across every location.

Every location makes up its own rules.

SOPs? Ignored. Customer experience? Inconsistent. Data? Messy. KPIs? Off Track. Growth? Stagnant.

You’re flying blind.

Data is scattered across disconnected tools—you don’t truly know what’s happening in the business.

Expanding feels like reinventing the wheel.

Opening a new location should take weeks, not months. Yet every time, it’s chaos.

Your operators waste time on manual work.

Time that should be spent growing the business is burned on fixing inefficiencies.

From Firefighting to Frictionless

We specialize in future-proofed, scalable tech ecosystems that align multi-location operations for efficiency, compliance, and growth. Our solutions are tailored to the unique challenges of franchises, field service networks, and other multi-unit brands.

21b Consulting - A dashboard displaying lead generation data with line and pie charts. The line chart shows new marketing qualified leads over time, and the pie chart breaks down leads by source. Various sections and data tables are visible in the interface.

How 21b Eliminates Chaos at Scale

  • SOPs That Franchisees Can’t Ignore—Enforced Automatically.
    Standardized workflows ensure that every location follows the same playbook—without you micromanaging.
  • One Dashboard, Every Location—Live Data, No Guesswork.
    Eliminate data silos with a single source of truth that gives you real-time visibility across all locations.
  • Expansion Playbook: Launch New Locations 50% Faster, With Zero Chaos.
    We build repeatable, scalable onboarding systems so new locations hit the ground running—without starting from scratch.
  • AI-Powered Cost Optimization—No More Death by Inefficiency.
    Automations cut redundant work, optimize resource allocation, and lower operational costs without sacrificing quality.
  • Consistent Brand & Customer Experience at Scale.
    Ensure seamless service and brand uniformity across all locations with centralized training and operational oversight.

What’s Possible When Your Systems Actually Work?

50% Faster Expansion →

Before: Opening a new location feels like reinventing the wheel.

After: Expansion runs like clockwork—every location set up the right way, from day one.

From 6 Months to 3 Months

30% Cost Reduction →

Before: Payroll wasted on duplicate work, delays, and broken processes.

After: Automations and streamlined workflows cut costs without cutting quality.

Eliminate Inefficiency

Real-Time Visibility →

Before: Digging through 5 different tools to get half the data you need.

After: One dashboard with live insights into every location’s performance.

One Dashboard, Every KPI

Real Results: How Our Clients Scale Smarter

Case Study: Multi-Location Franchise Expansion

Challenge

A national franchise struggled with inconsistent location performance and slow expansion.

Solution

We implemented standardized workflows, automated reporting, and a scalable onboarding system.

Results

50% faster location launches, 30% lower operational costs, and a seamless compliance framework.

“Before 21b, every location felt like a different business. Now, everything runs like a well-oiled machine, and we’ve scaled faster than ever.”

COO, National Franchise

Every Day You Wait, You Lose Money. Let’s Fix That.

What Inaction Costs Multi-Location Businesses:

  • Thousands lost in operational inefficiencies every quarter.
  • Delayed expansion opportunities due to outdated systems.
  • Higher compliance risks leading to penalties or fines.
  • Customer churn from inconsistent experiences.

Your Next Location Shouldn’t Be a Gamble.

Let’s Build a System That Works.